Best Western Executive Hotel New Haven-West Haven

Location, staff was friendly and accommodating, rooms were clean though some upkeep was needed.

Pretty much everything was fine. The property is pretty clean. The breakfast was good. It was quiet.

One of the elevator at first when you take it and press 2 it will take you 4 or 6 so they put it out of service so it was only one elevator was working but that was ok I take the stairs although I on the 5 floor. sometimes and water 💧 is in front of the elevator are in side the elevator I do understand that may cost from people going in and out from the swimming pool but it's still a safety hazard they should try and get some orange 🍊 cone to put so customers will see that the floor is wet remember if someone falls down it's going to bed for the company. But otherwise from that my time was very enjoyable

We liked how clean it was and appreciated the included breakfast, which was very tasty. It was also very close to the convention where we were working.

The staff were very friendly. The location was just what I wanted.. right next to the highway easy on and easy off